Reception Staff
Lisa Rice and Lynne Kolokowski are our front desk team.
They handle all calls, appointments, payments, and direct the fast paced flow in our practice. They are client service specialists.
They are exceptionally skilled at what they do. We love having them as the first face you see, and hope to make a great impression on you and all our families.
Nancy Wilson-Bondy
Patient Care Supervisor
Nancy has made a lifelong career with our practice for over 45 years! Nancy started as a clinic assistant in 1973. She is currently the Patient Care Supervisor.
As one of our Patient Care Administrators you will often see Nancy checking in with all of the families as they come and go from their appointments she enjoys getting to know every family that comes to us. Nancy helps them to understand their treatment options, their financial options, contracts, insurance, and all patient treatment concerns. Her reputation and over 45 years experience allows her to understand the families and their needs. She is an incredible asset to our practice.
Nancy has two children and six grandchildren. When not working she can be found relaxing at her lake house where family and friends visit as often as possible. Nancy is famous around the office for her carrot cake cupcakes and her sugar cookies.
Clinic Staff
Top Row: Melissa Mast, DeAnna Wasielewski , Bianca Valverde, Emily Street, Anita Stephenson
Bottom Row: Tonya Holler, Katie Spanos
We have an incredible staff all who live and support the Downriver community. Our clinic staff are both full and part time.
They are all highly experienced orthodontic assistants. They enjoy working closely with families and especially children.
Melissa Mast
Administrative Assistant
Melissa is our Administrative Assistant supporting all aspects of the office. Melissa has over 12 years experience in the field of orthodontics. She assists the doctor and his wife with implementation and training of new technologies, products, procedures, supplies, organizing organizing meetings, bookkeeping, and chairside assisting.
Prior Melissa bring 12 years of retail management. Melissa then started her career in the dental field as an Orthodontic Assistant where she quickly grew to love the field of orthodontics. She became an Orthodontic Clinic Supervisor and covering Office Manager, where she learned all the different positions of a practice. After 12 years as an assistant Melissa transitioned to be an Administrative Assistant where she can utilize all her expertise to support the practice.
Melissa has been married for over 12 years, has one daughter, two stepsons, four very spoiled Chinchilla’s named Cutie, Sweetie, Lovie and Dovie and a spoiled hamster named Winter. When Melissa is away from the office you can find her up north relaxing with her family and friends, playing with her fur babies or in the kitchen making & decorating cakes and cookies.
Kimberly Lupini
Financial Manager
Kimberly works behind the scenes and primarily oversees all financial and legal aspects of the practice. In addition she handles research and implementation of all new systems, marketing and technology. She also handles all Real Estate maintenance and acquisitions for the Practice. Kimberly uses her experience in financing, owning and operating a property management company, and real estate office to help her husband, Dr. Lupini, grow his practice. Kimberly works side by side with Dr. Lupini in both our locations.
Kimberly has a 20+ year real estate career. She is currently a full time Real Estate Broker and owner of Buy Sell Rent Michigan (BuySellRentMichigan.com), located in the rear suite of our Wyandotte office location. Kimberly offers discounts on real estate services to past and present True Orthodontics families.
Prior to real estate Kimberly managed several businesses during college. She also has owned a Salon in Southgate in the late 90’s.
Kimberly has been a Downriver resident her entire life, she enjoys living in Gibraltar with Dr. Lupini and their son, and their 2 dogs. Kimberly enjoys boating, bike riding, movies and series television, music, and travels up north as often as possible.
Dalia
Patient Care Administrator
Dalia is a Patient Care Administrators. Dalia began her career as a dental assistant enjoying working side by side with dentists for 14 years. She spent 6 years as a receptionist where she was able to enjoy the interaction with her patients more. Dalia’s experience totals over 20 years in the dental field. Now Dalia has joined the field of orthodontics.
Dalia is a patient liason from the very beginning of their orthodontic journey to the end. She places our patients as her top priority. Dalia speaks both English and Spanish fluently which she utilizes to help our patients understand the treatment they are seeking.
Dalia was born and raised in the Metro Detroit area. Dalia has lived Downriver for over 18 years. She has 2 children, 1 grandchild, married over 30 years, a dog named Leddy and a cat named Cheetah, whom are all very spoiled. Dalia spends most of her time with her family and close friends. She also has an eye for decorating and loves to help with projects.
Sherri
Marketing Representative
Sherri is our Marketing Representative. She is in charge of our advertising, media, practice relations, community outreach, networking, photography and promotions. She spends a lot of her time handling our online presence through our website, social medias, writing blogs, all of our promotions and contests, and maintaining our referring doctor relationships. When your in the office you will often find her talking with the patients, parents, and taking snapshots of our patients big days!
Sherri has over 23 years of experience in the dental field. Sherri has worked in a variety of areas within the dental office. Throughout Sherri’s career she has worked as a Dental Assistant and various administrative positions to gain her expertise.
Sherri has been married for over 23 years. She has 3 boys who keep her busy with baseball and football. Photography is a passion of Sherri’s, during the seasons you will find her on the football or baseball fields capturing the teams big moments.
